Smart Voice Robots & Bulk SMS Solutions to Drive Your Business Growth

Our services

We'll help your business streamline operations, boost efficiency, and drive growth with smart automation solutions that go beyond communication.

 

IVR

Offer more options to customers with multi-level IVRs through Virtual Numbers, and route calls to agents instantly.

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Voice Broadcasting

Craft high-impact contact lists and nurture support with engaging voice campaigns!

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VoIP

Leverage high-quality VoIP calling services globally using our intuitive web platform or integrate VoIP into your existing systems with ease via our API.

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Bulk SMS

This tool helps you bulk-send personalised WhatsApp messages to multiple people, even if you haven't added them to your phonebook

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Promotional SMS

Seize your customer’s interest with automated and cloud-based promotional SMS service

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Transactional SMS

Automate message delivery through predefined triggers, eliminating the need for manual input for every message

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Verification Calls

Flash Calls offer a fast and cost-effective way to verify passwords or contact information, enhancing the customer experience.

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Automated Outbound Calling

Automated voice call services allows businesses to interact with their target audience through recorded voice messages without the need for human intervention.

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Blog

Boost Your Business with Bulk WhatsApp Messaging: The Power of Direct Communication

Discover how bulk WhatsApp messaging can enhance customer engagement, streamline communication, and drive business growth. Explore powerful solutions with LynxSMS today!

  •  17.12.2024 10:29 AM
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How SMS and Voice Marketing Revolutionize the Beauty Industry

Discover how SMS and voice marketing are transforming the beauty industry by enhancing customer engagement, personalizing experiences, and driving sales. This blog dives into innovative strategies that beauty brands are employing today to connect with their audience like never before.

  •  09.12.2024 12:37 PM
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Using Advanced Voice Services for Non-Profits: Maximizing Outreach and Engagement

Explore how non-profits can leverage advanced voice services to enhance their outreach and engagement efforts. This blog delves into the latest voice technologies, practical implementation strategies, and real-world examples of non-profits successfully connecting with their audience.

  •  09.12.2024 12:14 PM
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Empowering E-commerce with LynxSMS: Efficient Customer Communication Solutions

Discover how LynxSMS transforms e-commerce businesses with its efficient customer communication solutions. Learn how timely and personalized SMS notifications can enhance customer engagement, reduce cart abandonment, and drive sales.

  •  09.12.2024 12:08 PM
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How SMS Marketing Can Boost Patient Engagement in Healthcare

In today's digital age, effective patient engagement is essential in healthcare. This blog post explores how SMS marketing can be a powerful tool to boost communication, improve appointment attendance, and enhance overall patient satisfaction. Learn the benefits and strategies for integrating SMS marketing into your healthcare practice.

  •  06.12.2024 05:31 PM
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Enhancing Customer Service with Automated SMS Solutions for Retail Businesses

Discover how automated SMS solutions can revolutionize customer service in retail businesses. This blog post explores the benefits of using SMS automation, from improving response times to personalizing customer interactions, ultimately enhancing the overall shopping experience.

  •  06.12.2024 05:08 PM
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SMS Marketing in Healthcare: Enhancing Patient Engagement with Automated Text Messages

Discover how SMS Marketing is revolutionizing healthcare by improving patient engagement. In this blog post, we explore the benefits of automated text messages, their impact on patient care, and best practices for integrating SMS into your healthcare communication strategy.

  •  06.12.2024 05:04 PM
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Glossary

Learn the most important terms from the world of voicebots and artificial intelligence with our glossary!

API (Application programming interface)
A set of functions and procedures allowing the creation of applications that access the features or data of an operating system, application, or other service.
Artificial intelligence (AI)
A simulation of human intelligence by machines. AI can understand, analyze and interpret data similarly to the human brain and learn based on machine learning and influx of new data. Artificial intelligence is able to detect relationships between pieces of information, formulate conclusions and make simple decisions.
Automated Outbound Dialer
A system that automatically dials phone numbers and delivers calls with pre-recorded messages or connects to agents. It is widely used for marketing, appointment reminders, and information verification.
Call Detail Record (CDR)
Capture information on calls made on telephone systems, including who made the call (name and number), who was called (name if available, and number), the date and time the call was made, the duration of the call, and typically dozens of usage and diagnostic information elements (for example, features used and reason for call termination).
Call-to-Action (CTA)
A marketing term referring to a prompt that encourages the recipient of a message or communication to take a specific action, such as clicking a link, making a purchase, or subscribing to a service. CTAs are essential for converting leads into customers.
IVR (interactive voice response)
A telecommunications system enabling interactive service of a person calling the hotline. This means that the interlocutor, after listening to previously recorded messages, selects appropriate options using tones or keyboard. Today, this solution is outdated and is increasingly being replaced by voicebots, communicating with humans in a natural language.
RCS (Rich Communication Services)
A messaging protocol that enhances traditional SMS with features like multimedia content (images, videos, and buttons), improved group chat functionality, and higher security. RCS is seen as the successor to SMS, providing a more interactive and richer experience for consumers.
SMPP (Short Message Peer-to-Peer)
A protocol is an open, industry standard protocol designed to provide a flexible data communications interface.
Voicebot
An automatic voice assistant using natural language processing and talking to a human in natural language. Voicebots are used in many areas – such as customer service, recruitment and advertising.
Voice Broadcasting
A technology that allows sending pre-recorded voice messages to a large number of recipients simultaneously. It is commonly used for distributing important information, notifications, and reminders in industries like healthcare, finance, and retail.
VOIP (Voice Over Internet Protocol)
A technology that enables voice calls to be made over an internet connection instead of traditional telephone lines. It offers lower costs and high-quality communication for businesses.

FAQ

Frequently Asked Questions, answered

What countries do you support for SMS and voice broadcasting?

LynxSMS supports SMS and voice broadcasting in most countries around the world. Our global network ensures reliable delivery across multiple regions. Contact us to check coverage for your specific area.

What is voice broadcasting, and how does it work?

Voice broadcasting allows you to send pre-recorded voice messages to thousands of customers simultaneously. It's perfect for promotions, alerts, or customer service updates. You can create personalized messages that engage your audience effectively.

Can I integrate LynxSMS services with my existing CRM or platform?

Yes! LynxSMS offers API integration, allowing you to seamlessly connect our SMS and voice services with your CRM, website, or other platforms. This makes it easy to automate and manage your communications directly within your current system.

What are Smart IVR Systems, and how can they benefit my business?

Smart IVR Systems automate customer interactions by allowing callers to navigate through voice menus. This reduces the need for live agents, improves customer experience, and helps streamline call center operations. It’s ideal for handling routine inquiries like order statuses, appointment bookings, and account information.

Can I send bulk messages via WhatsApp using lynxSMS?

Yes, lynxSMS provides the functionality to send bulk messages via WhatsApp. You can explore the WhatsApp messaging feature in the Services section of the website.

Is there a trial period or free allocation of SMS credits available for testing?

Yes, lynxSMS offers a free allocation of SMS credits for users to test the service. You can find more details about the trial period in the Pricing or Services section of the website.

What services does lynxSMS provide?

lynxSMS provides SMS marketing and bulk messaging services, including click tracking, link shortening, text randomization, integration with API and SMPP, verification SMS, bulk messaging via WhatsApp, and supports various payment methods.

What is lynxSMS?

lynxSMS is a comprehensive platform for SMS marketing and bulk messaging services. It offers features such as click tracking, link shortening, text randomization, and supports integration with other systems through API and SMPP. Additionally, it provides services for verification SMS, bulk messaging via WhatsApp, and supports various payment methods.

Voice Services for Food Delivery

Enhancing Order Management and Partner Communications

In the fast-paced world of food delivery, effective communication is vital to ensure timely, accurate, and satisfying customer experiences. For B2B food delivery services, managing a large network of restaurant partners, drivers, and vendors can be complex and challenging. Voice-based solutions offer an effective way to streamline communication, enabling better order management, seamless driver coordination, and consistent partner updates—all with minimal human intervention.


Key Voice Services for Food Delivery Businesses

  1. Automated Partner Notifications: Automated voice notifications keep restaurant partners updated on incoming orders, delivery schedules, and any changes in real-time. This minimizes errors and allows partners to focus on preparing orders promptly.
  2. Order Status Updates for Vendors: For vendors and suppliers, real-time updates on order status, stock needs, and delivery schedules ensure that every part of the supply chain is in sync, reducing delays and enhancing operational efficiency.
  3. Driver Coordination and Instructions: Automated voice systems can assist with driver dispatch, guiding drivers with pickup locations, estimated delivery times, and route instructions. This helps streamline the delivery process, ensuring that each order reaches customers on time and with minimal disruptions.
  4. Feedback Collection from Partners: Collecting feedback from restaurant partners on service quality, issues encountered, or improvement suggestions can be managed easily through voice-based surveys. This provides valuable insights for continuous improvement.

Why Choose VoiceWaveAI’s Solutions for B2B Food Delivery?

VoiceWaveAI's voice solutions for food delivery are tailored to meet the unique challenges of the industry. With automated communication that enhances operational efficiency and customer satisfaction, businesses can enjoy seamless interactions across the delivery chain, leading to better service outcomes, higher partner satisfaction, and more streamlined logistics.

Would you like a tailored demo? Reach out to see how VoiceWaveAI can transform communication in your food delivery business!

Contact Us

Get in touch with us, and we'll turn your ideas into successful projects. Submit your request to discuss how our services can help you reach new heights. We value every detail of your business and are ready to offer solutions that work. Your success is our top priority.